Wood Be Mine's current turnaround time is approx. 3 weeks, followed by 2-6 days shipping depending on destination via USPS or Fedex. If you cannot wait the normal processing time and would like to expedite your order, you can add this rush option to your cart to have your order moved to the top of queue.
Rush order turnaround is generally 2 business days followed by Priority, 1-3 day shipping. (For domestic orders only, please!)
Please note orders do not ship Saturday and Sunday, meaning rush orders placed after Wednesday or during the weekend may incur an additional day of delay. Thank you!
For rush options for multiple or international orders, please contact me. If you're concerned about a delviery due date, please message me before placing your order to make sure I can meet your deadline!
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Wood Be Mine is run by one person (a gal in a garage, me!) and each of my items is lovingly handcrafted and made-to-order with close attention to detail. The result is that my turnaround is often longer than other engraving shops who sell pre-manufactured items. While this process is a little slower, I do hope it motivates craft enthusiasts and small business supporters to find satisfaction in patient buying and patient living. Thank you!
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Payments
Payment is accepted directly through Etsy or Paypal. Orders must be canceled within 3 days after being placed.
Shipping from United States
► CURRENT ORDER TURN-AROUND TIME is approx. 2 weeks, with domestic shipping times ranging from 2-6 days and international 6-15. All products are shipped either USPS or Fedex ground depending on destination.
If you need your order sooner, I have several rush production options available here:
http://www.etsy.com/listing/209724584 (Link may be inactive during high season!)
Please keep in mind that each of my beautiful, hefty chopping blocks and bamboo pieces are handmade and made-to-order, meaning my turnaround is often longer than other engraving shops who sell pre-manufactured items. The best things often require patience!
► Tracking information is included with each package and can be found on your invoice once you receive notification that the package has been shipped.
► Wood Be Mine is not responsible for postal service delays or lost or damaged packages once an item is in the carrier's possession.
► Please note that international buyers are responsible for any and all duties and customs charges that may be incurred upon receipt. Wood Be Mine is not responsible for these charges. Please check with the customs policies of the country in question to anticipate potential fees.
Returns & Exchanges
I gladly accept returns
Just contact me within: 21 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
► If, by an unlikely twist of fate, you find that there is a default in your piece or engraving error, (misspelling, damage, etc,) please contact me within three weeks of your order delivery to arrange a replacement or refund.
► Please be aware that if there is no fault in the engraving and the item has been shipped as described, it is the buyer's responsibility to purchase a new item for design changes or spelling corrections. Of course, please contact me with any concerns you may have with your item and I will do my best to see the issue resolved fairly, quickly, and with kindness!
► Wood Be Mine is not responsible for shipping delays in transit caused by inclement weather, incorrect addresses, or any other unforeseen issues with the postal service once the package has been shipped!
Frequently Asked Questions
► How do I enter my customization info?
Please write your customization information in the "Add a note to Wood Be Mine" comment box when viewing your cart at check out. Be sure to double check spelling!
► What is your current order turnaround time?
My current turnaround time is roughly 2 weeks, followed by 2-6 days transit time depending on destination.
If you need your order sooner, I have a rush production option available here:
http://www.etsy.com/listing/209724584 (Link may be inactive during high season!)
Please keep in mind that each of my beautiful, hefty chopping blocks and bamboo pieces are handmade and made-to-order, meaning my turnaround is often longer than other engraving shops who sell pre-manufactured items. The best things often require patience!
► Do you offer expedited or rush processing options?
Yes! I have several rush production options available here:
http://www.etsy.com/listing/209724584/
Please note however that the link may be inactive during high season!
► Do you do custom designs?
I do! Please email me with your thoughts. If you provide the artwork, (ie: a logo, wedding invite, or hand written-recipe,) there is no additional design charge and pricing for the cutting board is based on engraving size. If you would like me to design something for you, a $6.00 - $10.00 design fee applies. This includes as many mock-ups as necessary to get it just right!
► Can I change / move / omit text on a design?
Absolutely! All of the text in any one of my designs in completely customizable. Since all of the artwork is made by me personally, designs can be very flexible. All I ask is that you consider space limitations and choose words/phrases that are similar in length to the sample designs. Please be sure to leave all of your personalization info in the "add a note to Wood Be Mine" comment box during checkout :)
Why is shipping to my address so expensive?
My cutting boards are very thick and quite heavy, (approx. 7 pounds!) so actual shipping costs usually range between $10 and $21.00 for domestic shipments and as high as $60.00 for international! While I've considered selling lighter boards to reduce shipping costs, it's the hefty, solid, end-grain style of my larger chopping blocks that make them one of a kind!
Etsy automatically calculates shipping with USPS but, if you're concerned with costs, feel free to send me your shipping postal code in a message and I'll get some quotes for you from UPS and Fedex that might be a bit better!
Do you ship internationally?
I do! Keep in mind however that because the boards are quite heavy (approx. 7 pounds,) International shipping can be pricey: typically ranging from $50 to $70. This does not include any duties or customs fees that may apply.
Do you offer quantity discounts?
I do! Please contact me to discuss larger orders and options for combined shipping. Due to limited production capacity however, (I'm only me!) my maximum order quantities are below:
Cutting boards: Limited to 5 pieces to one order
Coasters: Limited to 10 sets of 4 (or 40 individual pieces)
Spoons / Spatulas: 5 sets or 10 individual pieces
Reviews (88)
Average:
Aug 30, 2020
ashleykknoch
Aug 30, 2020
Lisa
Aug 11, 2020
A great gift for a couple who decided to have a covid mini wedding! Arrived quickly and looks great. Feels high quality and special.
katie lantz
Aug 11, 2020
Amy Plunkett
Aug 6, 2020
As advertised and a wonderful cutting board
Jason Novack